After you place your order, your Mystery Box will be processed within 1–3 business days. Once shipped, you’ll receive a tracking number via email. Just sit back and wait for your surprise to arrive!

No, all products are randomly selected for the mystery box. The excitement of not knowing what you'll get is part of the fun!

Yes! Ordering multiple boxes increases your chances of scoring high-value items, such as the ECLIPSE K720 PRO, the FIZZ K617 Magnetic Hall Effect Keyboard, and other premium Redragon keyboard. However, please note there is still a possibility of receiving duplicate items.

Yes, all items in the mystery box come with our standard 2-year warranty, ensuring you have peace of mind with your purchase.

Due to the nature of the mystery box, we do not accept returns or exchanges on these items. However, all items are covered under our standard 2-year warranty.

You can buy as many mystery boxes as you like---but hurry, only 50 boxes are available in total! Please note that purchasing multiple boxes may result in receiving duplicate products. Enjoy the surprise in each one!

Yes, we provide free shipping! (Please note, any additional taxes incurred will be the responsibility of the customer.)

No, Mystery Boxes are sold at full price without any discounts.

Mystery Boxes are non-returnable, unless there is a quality issue.

No, Mystery Box items are randomly selected, including those available in multiple colors, and cannot be chosen based on personal preference.