Defects due to faulty materials and workmanship of the product.
What’s NOT covered?
1.Damage caused by the owner when attempting to fix or alter the product by himself or herself.
2.Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.
1. Products purchased from Redragonshop.com will have a 2 year warranty period.
2. Products not purchased from Redragonshop.com maintain the original 1 year warranty.
If you have purchased the Product not from Redragonshop.com and would like to get additional 1-Year Extended Warranty, please follow the steps below:
Step 1: Please go to redragonshop.com/account/login to sign up an account.
Step 2: Fill out the Extended Warranty Application below
Step 3: Confirmation of warranty extension will be sent to your email for your records.
How to request technical and software support?
Please visit redragonshop.com/pages/contact-us to leave us a message.
Please feel free to contact us by email via firstname.lastname@example.org and we’ll do our best to reply you.