Limited Warranty

What’s covered?

Defects due to faulty materials and workmanship of the product.


What’s NOT covered?

1.Damage caused by the owner when attempting to fix or alter the product by himself or herself.

2.Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.

3.Natural depreciation.


Warranty Period

New Products purchased from will have a 2 year warranty period.

*All open-box Redragon Product is in original condition and covered by a 6-month warranty.


How to request technical and software support?

Please visit to leave us a message.


Any Question

Please feel free to contact us by email via and we’ll do our best to reply you.