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Limited Warranty

What’s covered?

Defects due to faulty materials and workmanship of the product.


What’s NOT covered?

1.Damage caused by the owner when attempting to fix or alter the product by himself or herself.

2.Damage caused by misuse, abuse, neglect, alterations or unauthorized repair.

3.Natural depreciation.


Warranty Period

1. Products purchased from Redragonshop.com will have a 2 year warranty period.

2. Products not purchased from Redragonshop.com maintain the original 1 year warranty. 


Extended Warranty

If you have purchased the Product not from Redragonshop.com and would like to get additional 1-Year Extended Warranty, please follow the steps below:


Step 1: Please go to redragonshop.com/account/login to sign up an account.

Step 2: Fill out the Extended Warranty Application below

Step 3: Confirmation of warranty extension will be sent to your email for your records.


How to request technical and software support?

Please visit redragonshop.com/pages/contact-us to leave us a message.


Any Question

Please feel free to contact us by email via support@redragonshop.com and we’ll do our best to reply you.