At this moment, we are exclusively offering keyboards with the US layout. This layout is designed for optimal comfort and efficiency in English typing. Stay tuned for updates on additional layouts in the future!
"Red switches feature linear and smooth keystroke, quiet and soft.
Blue switches feature strong tactile feedback, rhythmical and clicky.
Brown switches feature both blue and red, little bump tactile and not so clicky."
Use combo key with pressing Fn key + PRTSC(right next to F12 key) for RGB backlit keyboards, as for Rainbow backlit keyboard, press Fn key + ESC key still for about 3 seconds and then press F1, F3 and F5.
All switches are hot-swappable. We don’t recommend for replacing other brand switches for some issues might cause the defective of a keyboard while replacing the switches.
A converter or adapter is needed for keyboard and mouse to work with NS, XBOX, PS4 and other platforms except PC.
Yes, that is available. You can edit it by using the macro function in the software, edit the delay time with your ideal thought.
We not recommend you to wash the keyboard with whatever soaked or running water, easy to clean it with wipes for wiping the main board and the switches. (make sure the keyboard is dried before using again)
For the RGB keyboard, press FN+→ to change the color on redragn keyboard. No color can be changed for the rainbow backlit keyboard.
Press FN+↓ to turn down the brightness and even turn it off completely.
The keyboard/mouse is compatible with Mac, but the software is not able to run on Mac system. Any profile of backlit and macro settings can be applied on Mac for using if it has been edited and saved on PC.
To be clear, optical switches still have mechanical components but its structure is differenct from the general MX switch. The optical switch uses light for actuation instead of a mechanical connection which will be much faster and durable without suffering performance degradation due to the oxidization and wear of the metal contact points inside and metal debounce delay, it's lifespan can be up to 100 million clicks! Just like a standard mechanical switch, optical switch can have the same physical characteristics, such as a linear action (like Reds), tactile (Browns) and clicky (Blues). K582-Pro is Redragon's first optical switch with a very good typing and gaming feeling, just take a try, it will not let you down.
OUTEMU Switches
Press FN+PAUSE to change side lights and even turn it off completely.
*Except for the K668, K654 cannot turn off the side lights.
4mm
60±10gf
60g, 40g, and 55g.
Before you start to set the macro, change the computer input method to English layout first. Remember to choose the "AmerEnglish-international" version. After you finish setting and saving the macros, switching back the computer input method.
No, users can not control the stop of the macro process. Once the saved macro starts to run, it will run to the end without being interrupted by other keys.
Press FN+[~] twice to start the backlight definition. Meanwhile, the four indicators [Num/Cap/Scroll/Win Lock] flashes together. The backlight of [~] shows the backlight color to be set. Press FN+[→] repeatedly to select backlight color. Then press the desired keys for color setting. Finally, press FN+[~] once again key to save the setting. (Only for RGB keyboard)
Sorry, the left button is not available for macro. There will be conflict when applied with programmed keys on left button.
You can program Redragon mouse with its software except the left button from a mouse.
Press DPI buttons on the mouse to change the dpi or set the dpi via software if the mouse has.
Such a function depends on the user's own skill normally, the mouse has no such a function. The gamer or user could practice more to achieve the effect of high-frequency clicks by increasing the friction between finger and mouse buttons. Or you could set the matched macros on the mouse to achieve this effect.
Yes, they are Omron mechanical switches.
"There are 8-piece weight tuning set (2.4g x 8) which can help you to set and get used to the perfect mouse weight while using.
Take some out if you think the mouse is too heavy to use."
"Yes, the DPI button is available to be remapped with keybinding or other macro.
You just need to download the software."
Yes, the mouse can save all the settings you made and use it in a different computer without the driver installation.
Yes, this headset can be connected to the pc with usb connector solely, also, a 3.5mm audio jack cable is included so that you can use it on PC, PS4/3, Xbox One, Switch & Mobile Devices.
To connect with Xbox one, the polling rate is 125Ghz, with PS4 it is 250Ghz
The red indicator means the webcam is connected and powered, the green indicator means the webcam is in working status.
This speaker is powered with a USB cable and connected with a 3.5mm Connector .
They only turn off when you turn the nob to turn them off completely. If you want the red light off while they're on you have to disconnect the USB cable which powers the LED.
Yes, the usb cable goes into your console, the 3.5 audio jack goes into your monitor.
The speakers can be placed about 3.3ft. And the cable between the speakers cannot be replaced.
No there’s like 6 color settings but only 1 speed.
Yes there is a 3.5 mm Jack to plug into your computer
Please try to contact your local courier to check your package first. Also, contact our support team if you didn’t receive any new info from your local courier. Our support team will help and reply to your email within 48 hours.
Your order will be shipped out within 2 to 3 business days once ordered. Please pay attention to our banner at the top of our website. We will update the banner with the latest shipping dates because sometimes some units are out of stock.
After placing an order, you will receive the order confirmation email. After your order is shipped, you will also receive a tracking email. You can track your order via the tracking number online. Should you not have received the emails or face any difficulties tracking your order, please kindly contact us for support.
United States, Canada, Australia, New Zealand, Singapore, Hong Kong, Israel, Japan, Malaysia, Saudi Arabia, Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain and Sweden, United Kingdom, Philippines.
For additional questions, shoot us an email at support@redragonshop.com
When you buy several items in your order, it may not be combined into the same pacakge. Please feel free to contact support@redragonshop.com to help.
To report a damaged or wrong item, please use the following process:
1) Contact our Customer Care team via email support@redragonshop.com.
2) Provide photo(s) along with a description of the damaged or wrong item(s) and your order number associated with the items in question.
Once we receive your email and assess the damage(s), we will be in contact with you to determine the needed outcome. Please note that all damaged, defective, and incorrect items must be reported within 7 days of delivery.
*All open-box products are in original condition and covered with 6-month warranty. Final Sale, no exchange or return for any reasons unless claiming a warranty.
If you wish to cancel the order, please email us your order number and also the reason why you no longer want the keyboard at support@redragonshop.com asap. We will only handle inquiries on business days.
Please remember, we can't cancel your order if it has been shipped out already. If you do not want to keep the product, even if it has been shipped out, then, you can reship it back to our warehouse at your cost once you receive it. We can only refund your order if we receive the product.
Please note that orders may be subject to import taxes, customs duties, fees, and/or VAT (Value Added Taxes) levied by the destination country. You are responsible for paying any taxes, duties, customs fees, and/or VAT charged by your government, as Redragon has no control over these charges and cannot predict what they may be. Please contact the local customs office in the relevant jurisdiction for additional information on customs policies or duties. Thanks.
Replacements are treated the same way as those of new orders -- they typically arrive in 7 to 14 days. If a product needs to be returned for replacement, the replacement is sent after receiving the returned item.
It may take 1 or 2 weeks for your return to reach our warehouse. Once it is received and inspected (usually within 72 hours of receipt) your refund will be processed and automatically applied to your credit card or original method of payment within 2 days. Please note that depending on your credit card company, it may take additional 2-10 business days after your credit is applied for it to post to your account.